Legal

Innova Bespoke Private Policy

TYPE OF WEBSITE: Construction
EFFECTIVE DATE: 24/04/2026

Dirce Hairdresser is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (UK GDPR) (“GDPR”) and the Data Protection Act 2018. This Privacy Policy explains how we lawfully collect, use, store, process, and safeguard personal data when you interact with us, our services, or our website.

This Site is owned and operated by Innova Bespoke, which acts as the data controller for the purposes of the GDPR. By accessing or using this Site, you confirm that you have read and understood this Privacy Policy, together with our Terms and Conditions and any other applicable policies, and that you agree to be bound by them at all times.

If you have any questions or concerns about how your personal data is processed, or if you wish to exercise any of your rights under data protection legislation, please contact us using the details set out below.
Phone: xxxxxxxxxxxxxxxx
You may also contact us via the “Contact Us” page on our website.

WHO ARE WE:

Company name: Innova Bespoke

Website: https://www.innovabespokeinteriors.com/

For the purpose of data protection law, we are the data controller.

WHAT PERSONAL DATA WE COLLECT:

We only collect data that helps us achieve the purpose set out in this Private Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Some personal data is provided directly by you, while other data, such as your interactions with our emails is collected and processed by trusted third-party service providers on our behalf. These providers act in accordance with their own privacy policies and comply with applicable data protection laws, including the UK GDPR.

Innova Bespoke also uses analytical services provided by Meta. These third party may act as independent data controllers in relation to the personal data they process. Further information about how they collect, use, and store your personal data is available on their respective websites.

We may collect, process, store, and, where appropriate, transfer the following types of personal data:

Identity and Contact Data:

  • Name
  • Email address
  • Telephone number
  • Private message sent to us via WhatsApp

PURPOSE FOR USING YOUR DATA:

We use this data solely for the following purposes:

To respond to enquiries and messages, including communication via WhatsApp.

We do not use your personal data for automated decision-making or profiling.

DATA MINIMISATION AND RETENTION:

We only keep personal data for as long as it is needed for the purposes outlined above or until you withdraw your consent. Data that is no longer required is securely deleted. You can contact us and request the deletion of your data from our system using the 'Contact Us' form on our website, and it will be safely deleted from our private database.

HOW WE STORE YOUR DATA:

Personal data collected through our website is stored in a secure, private database that we have created and maintain. Access to this database is strictly limited to authorised personnel only and is protected by appropriate technical and organisational security measures.

SECURITY MEASURES:

We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure. These measures include, where applicable:

  • Implementing access controls and authentication procedures to restrict data access to authorised personnel only.
  • Using encryption and secure storage technologies to protect data.
  • Regularly monitoring and maintaining our systems to ensure security.
  • Enforcing internal policies and procedures governing the handling and access of personal data.

All employees who have access to personal data are required to comply with these security measures. Any unauthorised disclosure or misuse of personal data is treated very seriously and may result in disciplinary action, including dismissal.

We review our security practices regularly to ensure that your personal data is kept safe.

DATA SHARING:

We do not sell your personal data. Personal data is only shared with trusted third parties where necessary:

  • WhatsApp/Meta - Private messages sent via WhatsApp may be processed by WhatsApp/Meta, who act as independent data controllers. You can view how your data is handled in their privacy policy.

We ensure that all third parties implement appropriate technical and organisational measures to protect your personal data. We do not share your data for marketing purposes beyond what you have explicitly consented to.

LAWFUL BASIS FOR PROCESSING DATA:

We rely on the following lawful bases under the UK GDPR:

  • Consent: by submitting your details through our 'Contact us' form you are giving your consent for your email address to be used to send newsletters and company updates.
  • Legitimate interests: for maintaining communication with users and improving our services, where theses interests do not override your rights.

Innova Bespoke is the data controller in respect of your personal data. If you have any questions or concerns about how your personal data is collected, used, stored, or otherwise processed, or if you wish to exercise any of your rights under the General Data Protection Regulation (UK GDPR), including the right to access, rectify, erase, restrict processing, object to processing, or data portability, please contact us at:

Phone: +44 7809 249936

You may also contact us via the “Contact Us” page on our website.

If you remain dissatisfied after contacting us, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection. You can contact the ICO at:

Information Commissioner’s Office (ICO)

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website: https://ico.org.uk

Telephone: 0303 123 1113

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